Mostly, people don’t care that you have an autistic kid.
They don’t care that you have no energy, time or tears left when they tell you about another delay or disappointment in your child’s health care or therapy.
People just don’t care.
And it really pisses me off.
People don’t care when you cry on the phone or when you snap from stress or you’re just plain calm and nice and complimentary and apologetic.
They just don’t care.
And they talk to you like they’ve taken mild barbituates right before you called. No energy. No life in their voices.
I’m sick of the endless voice mail loops and the representatives who pass me on to someone else who can’t help.
I’m sick of writing letters and filling out forms and trying to get services that they tell me they provide.
I’m tired of listening to people explain why they can’t help when it’s obvious they just don’t feel like helping or it’s become easier for them not to.
I’m tired of asking for supervisors and feeling when I get them that they have been coached by their underlings to treat me like I’m the one who is nuts or rude.
I’m tired of having the freaking insurance plan renew or change every year and having to fight these same damn battles all over again with a new set of issues.
I’m tired of the words “in-network,” “out-of-network,” “authorization,” and “state allowed 30-day grievance response.”
I loathe doctor’s office employees who can’t give you a straight answer about what your insurance will pay.
Do these people really think that giving me a range between $50 and several hundred dollars for a service is acceptable?
Why can’t somebody tell me exactly how much I’m going to owe for things?
And why does my doctor need me to see him again before referring me to a specialist? The problem hasn’t changed. I just haven’t had a chance to go.
Does he think I’m lying? Why would I do that? Just write the paper. Why waste my time and his own with an unnecessary and costly appointment?
So sick of all of this.
I should send 8 x 10 pictures of my family to all those insurance people. Maybe it would humanize their efforts somehow, make them more sympathetic and motivated to solve problems. No, probably not. They would probably just staple the picture to the back of some form and never look at it again.
That’s my family – stapled to the back of some form.
I hope the rest of you are spared that fate.
A friend sent me this link yesterday.
Makes me laugh. Cute stuff.
I did have a very nice lunch today.
Happy Belated Birthday, Mom #2!
I love you lots.